Frequently Asked Questions
Experience Halcyon Pressure Sensitive Foam for Yourself!
What is a gel foam bed?
Our luxury mattresses make old-fashioned memory foam obsolete. Our unique manufacturing process uniformly infuses gel though the memory foam cell. This process allows for a cooler and much more comfortable and supportive sleeping surface.
Why are your mattress prices so low?
Our mattress prices are low for several reasons. At the top of the list is the fact that since we sell our mattresses directly to you, we are able to eliminate the middleman. When you purchase a mattress from gelfoambed.com, you are buying direct from our factory. Next, we don’t pay for expensive advertising or advertising campaigns. (Other companies often pass those costs onto their customers.) Plus, our mattresses are made to order. That means we don’t stock excess inventory, which reduces our overhead. We have a lean manufacturing process and use only 100% American-made materials in our mattresses.
What are your mattress firmness guidelines?
Gel-infused memory foam is very supportive by nature. Recent technological breakthroughs in the form of Halcyon Foam enable us to produce ultra-high-quality mattresses designed to conform to the contours of your body. The more gel foam in the comfort layer, the plusher the feel of the mattress. For example, an 8-inch mattress with 1 inch of gel foam will not feel as soft and plush as a 12-inch mattress with 3.5 inches of gel memory foam.
What sizes do you offer?
All mattresses are available in Twin, Twin XL, Full, Queen, King and California King sizes.
What type of base is needed?
A standard box spring can be used. Additionally, we offer supportive wood bases specifically chosen to work well with our gel foam bed mattresses.
Are Halcyon Foam mattresses safe?
Yes, all of our mattresses are absolutely safe! American-made Halcyon Foam mattresses by Gelfoambed.com are certified through the CertiPUR-US ® program and meet their rigorous guidelines. You can rest assured that our mattresses are safe, nontoxic and durable!
Where do your mattresses come from?
Our mattresses are made for us in the USA by Sound Sleep Products under license. In order to provide you with the highest possible quality, we don't use imported foam or covers.
Can I use a standard king mattress on a split king base?
All king-size adjustable bases are made of 2 twin XL bases put together. You can either use 2 twin XL mattresses or you can use a standard king. If you use a standard king, the bases will work in unison and the remotes will be synced to work together.
Shipping & Delivery
How do mattresses ship?
All mattresses ship via UPS from our factory in Sumner, Washington. Please contact us with any shipping questions you may have.
What Countries do you ship to?
Currently, we ship exclusively to locations in the U.S.A.
Do you offer financing?
Yes, we do offer this kind of assistance to our customers. Financing is available through Klarna. Contact us to learn more about financing options.
What is the warranty on your mattresses?
We stand behind the quality of our mattresses. Every mattress carries a 10–year, non-prorated warranty.
100% Satisfaction Guarantee
Customer service is at the heart of everything we do. All of our mattresses come with our 100% Satisfaction Guarantee.
If you are not completely satisfied with your purchase after 90 nights during the free trial period, please contact us.